By logging into your Private Area you will be able to write to us using our chatbox and ask questions in the dedicated “Ask Fasi a question” section
The following options are available Monday to Friday, 8 a.m. to 6 p.m.
Every day of the year, 24 hours a day
The Fasi registered email facility may be used only for sending the following communications to the Fund, which can be sent solely using this channel:
- requests to the Authorisations and Complaints Commission
- transfer of Fasi membership to surviving spouse (attach relevant certificate)
- enrolment of retired managers not previously enrolled in the Fund;
- enrolment of retired managers whose membership has terminated;
- voluntary withdrawal of enrolled managers;
- notification of death (attach relevant certificate).
For any communication sent to be valid, the sender must send to the Fund – only by registered email – his/her personal data (i.e. first name/surname/date of birth/tax code/residence) and Fasi membership number, attaching a copy of a valid identity document.
Please note that this is a comprehensive list and that any communications relating to matters other than those indicated, or sent to the Fund using non-registered email addresses, cannot be processed through this channel but must be forwarded in the specified manner.
In particular, the Fasi registered email facility may not, for any reason – even when quarterly deadlines are expiring/have expired – be regarded as an alternative method of sending documentation relating to refund claims, which must be sent using the procedures as specifically set out.
In all cases, communications with a subject line different from those specified in the list, or sent to the Fund from non-certified e-mail addresses, will be deemed to have not been correctly transmitted and will not be processed.
Have you checked our FAQs?
Some questions are asked frequently, and yours may be one of them!
A summary of all the information needed to manage relations with the Fund is provided every year in the Circulars for Managers and Companies.
Managers
Enrolments / Changes
How can I enrol with Fasi?
Applications for enrolment with Fasi, and all necessary documentation, can be submitted online through your company if enrolling as a working manager. For all other types of enrolment provided for in the Statute, documentation must be sent by registered post using the form in the “Forms” section of the portal for managers on this website.
How can I maintain my Fasi membership if my employment status changes?
You can maintain your membership of the Fund, without interruption, by following the online procedure available in your Private Area. If re-enrolling with the Fund, on the other hand, you will need to send the application by registered post using the appropriate form available in the “Forms” section of the portal for managers on this website.
How can I communicate changes regarding my family unit?
Using the online procedure available in your Private Area or by post, using the Changes to Personal Data form (Fasi07).
How can I take over the membership of a member who has died?
Send the application to take over the membership by registered post, enclosing a copy of the death certificate, the survivor’s tax code, the new bank credit details, and your consent to the processing of personal data within 12 months of the date of death. The membership will be regarded as continuing without interruption.
How can I terminate my membership?
To terminate membership the member must send a registered letter by and no later than 31 October of each year, with termination taking effect from 1 January of the following year.
How can I arrange for the annual extension for children over 18 years of age?
To proceed with the extension of cover, you should submit a valid certificate of studies or disability to the Fund online, together with the “Declaration of Responsibility” available in the “Forms” section of the portal for managers. A declaration in lieu of certification may be sent in place of the certificate studies, apart from in the first year of enrolment for which the certificate issued by the faculty is still required.
Companies
It is necessary to notify Fasi each quarter of the number of managers employed in the company. If one or more managers terminate membership, is the number of managers employed updated automatically?
No, the company is still required to notify the Fund of any changes to the number of managers employed on the first day of the quarter. This can be done in the Private Area where the form can be downloaded, stamped, signed and returned to Fasi using the upload function.
Premiums
What are the deadlines for the quarterly premium payments?
28 February; 31 May; 31 August; 30 November
How should premiums paid to and refunds received from Fasi be treated in a tax return?
We quote the information published by the Agenzia delle Entrate (Italian tax authority) – No. 78/E of 28 May 2004:
WORKING MANAGER:
The share of the premium payable by the manager does not count towards the calculation of taxable income pursuant to Article 51, paragraph 2, lett. a) of the T.U.I.R. up to a total amount not exceeding €3,615.20. Consequently, medical expenses, within the limits and percentages provided for, are deductible only regarding the part which exceeds any refund from the Fund.
The premium paid by companies on behalf of retired managers, calculated on the basis of the number of working managers, does not count towards the overall limit indicated above.
RETIRED OR CONVENTIONALLY ENROLLED MANAGER:
The premium payable by the manager, with reference to the above-mentioned article, is not deductible. Medical expenses are therefore fully deductible, regardless of any refunds paid by the Fund, within the limits and percentages set out in Article 15, paragraph 1, lett. c as now provided for in the T.U.I.R.
Services - online submission of claims
What are the services for which Fasi does not provide refunds?
For non-refundable services please see the Warnings section of the Fee Schedule. Here below is a summary of the main non-refundable services:
- Spectacles or contact lenses
- General and homoeopathic medicine
- Preventive and predictive medicine (excluding prevention packages provided in direct affiliation)
- Check-up consultations
- Treatments and operations for aesthetic purposes
- Psychotherapy
- Medicines not administered to in-patients
- Surgical procedures related to infertility and impotence
- Specialist dental consultations
- Tartar removal
- Medical certificates for driving licences, fitness, sports, occupational medicine, etc.
- Insoles etc.
- Orthopaedic shoes
- Crutches, elbow crutches, wheelchairs, walkers (rental or purchase).
- Ambulance (other than as provided for in the affiliation with Blue Assistance)
Are claims submitted on a quarterly basis also if communicated online?
No, people using the online function in the Private Area will also be able to submit refund claims immediately after the medical service has been carried out and will receive any communications by email. The deadlines by which claims must be submitted, as set out in Article M of the Regulations, nonetheless remain the same.
To claim refunds for services, do copies of other documents need to be submitted to Fasi in addition to the invoice?
Yes, according to the provisions of the Nomenclature-Fee Schedule, additional accounting or health documentation may be requested by Fasi. We recommended that, both when submitting online and when sending printed documents, only copies and not the originals of these documents should be sent.
Tax stamp
You must affix a “stamp” to every accounting document (invoice/receipt) issued for services not subject to VAT and of a value of €77.48 or more.